The Group Administrator can follow the steps below to edit user information, including user names and passwords.
If your school or group uses an automated rostering option to synchronize myON students and classes with your student information system, do not follow these steps to edit user information. Instead, edit users in the source that is synchronized with myON. If you need additional help, contact myON support.
If you access myON from the Renaissance Home page, make changes to user information in the Renaissance software instead of making them in myON.
- At the top of any myON page, select My Group, then Users.
- Find and select the school containing the user whose profile you need to edit.
- On the Users page, enter the first or last name or user name of the person whose information you wish to edit. When the user is listed, click the user's name.
- The user's information will open. If you have selected a student, select Edit user. (This is not necessary if you have selected a teacher or administrator.)
- Make your change(s). Click Save when you have finished.
You cannot change the role of an account. The role for the account is set when the account is first created.
However, you can change the SIS ID and user name of the original account, delete that user, and then create a new user with the correct role and the original SIS ID and user name. If you do this, the new user will not have the original user's history, classes or assignments.
If your school accesses myON through the Renaissance Home page, use your Renaissance user names and passwords to log in, not the ones specified here.
If you log in to myON at myon.co.uk, be sure to use the user names and passwords specified here, not the ones used for other Renaissance software. Passwords must follow these requirements:
- Students: 2 characters minimum; can include uppercase, lowercase, number, special character. Special characters may include !"#$%&')(*+,-./:;<=>?@[\]^_`{|}~.
- Personnel (Teachers, Staff, and Administrators): 14 character minimum, including at least one uppercase letter, one lowercase letter, one number, and one special character. Special characters may include a space or any of these: !"#$%&')(*+,-./:;<=>?@[\]^_`{|}~. Spaces are allowed within the password/pass phrase, but not at the beginning or end.