These topics apply to students and families using myON.
Logging In
- How to log in to myON
- "Licence is Expired" message during login
- School name does not appear on drop-down list
Getting Started
Using myON at Home
Book Reader and Settings
Issues with the book reader/player, its settings, options and usage
- Book reader and literacy tools
- Audio options
- Recording students reading aloud
- Where do students see book reviews?
- Understanding student data handling
- myON navigation options
- How to use the dictionary
- How students use their journal
- Viewing your activity
Interest Inventory
- Can teachers help students complete the Interest Inventory?
- How long does the Interest Inventory take?
- How to change Interest Inventory choices (Student)
- What does myON do with the results of the Interest Inventory?
Progress
System Requirements
Library
All about the books and other content in the myON library
- Determining the reading level of a book
- Using filters when searching
- Favourites and book bundles
- What are high/low books?
myON App
Issues and usage pertaining to all the myON mobile apps for mobile devices
- How do I read books offline with the myON app?
- Books will not fully load on app
- Problems linking account to myON Chrome app
- How can I download books onto the app
- How does the myON mobile app work?
Assignments
Contacting myON
Usage Data
Understanding aspects of usage data (such as "Books Opened" and "Books Read") and the different ways for seeing that information (also see Reports)
- Student's data not updating (after reading on a tablet)
- Books opened and books read do not match on student dashboard
Troubleshooting
Book Collections
What are book collections, and what books should I see in the library?